Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Refunds cannot be issued on opened packaging. You will be responsible for paying for the return shipping of your package. Please use a trackable shipping service.
Please email
info@deviceshield.ca for us to initiate the refund process. Any shipping costs paid during the purchase are not refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your original method of payment within approximately 5-10 business days , depending upon the card issuer.
